#24. Baristas are NOT asked to “underfill” lattes
Although Starbucks faced a lawsuit for underfilling its lattes, this barista assures us that is not a company-endorsed policy for saving money. If your drink is less than impressive, the problem might be . . . you. She elaborated, “No one has ever said anything about that. I always filled my cups to the brim like we were told. But the truth is, most of the time if your drink sucks, you were probably rude to the barista and they didn’t like you. So be kind!”