At the end of the day, it’s important to recognize that the lady is running a business. This is her JOB. She is just a person like you and me, and even though she doesn’t have the time to thank each fan individually for coming to see her live, she extends several gestures to make her fans feel appreciated.
Grab-N-Go
When fans leave the studio, they have to exit through the gift shop. However, before you leave, fans are allowed to grab one piece of merch from a table before the exit.